Frequently Asked Questions (FAQ)

Purchasing & Shipping

If you chose to return your purchase, shipping costs are your responsibility and a may be subject to a 15% restocking fee. Please contact rma@www.hot1037.com or 1-888-854-6565 x2 for a return authorization. If you have any questions please contact us at customersupport@TetherTools.com.
Yes, we have dealers across the world you can buy from locally but we also ship direct if preferred. Contact us at customersupport@www.hot1037.com or 888-854-6565 x2 for a quote.
For order history or tracking information, pleaselogin to your account
You can cancel your order providing it hasn’t yet entered the shipping process. If the item has entered the shipping process, it cannot be canceled. However, you can return the item for a refund. See Return policy.
USPS邮政一级需要30 days or longer (Monday-Friday excluding holidays and weekends) for delivery. This timeframe does not including any possible Customs delays. First Class mail service does not provide true shipment tracking. Once the shipment leaves the U.S. it may not update. At that point the number is used to reference any Customs issues. USPS Priority is not a guaranteed delivery time service. The estimated shipping time is 6-10 business days but various based on country. This timeframe does not including any possible Customs delays. USPS Tracking number provided.
FedEx Ground delivers within 1 to 5 business days based on the distance to the destination (delivery to Alaska and Hawaii in 3 to 7 business days). FedEx International Economy delivers within 5 to 7 business days. Expedited services are available with FedEx 2day or FedEx Overnight. Typically orders placed by 2pm MST are shipped the same day.
我们确实通过FedEx 2day或FedEx隔夜期权提供了加快运输选项
一旦所需的物品和数量在您的购物车中,您可以通过单击“购物车”页面上的“计算”运输链接来确定您的运输费用。
manbetx手机客户端登陆Tether Tools装备在许多国际零售摄像机商店提供。要找到最接近您的,请查看我们的Store Locator
这recipient of an international shipment may be subject to import duties and taxes, which are levied once a shipment reaches your country and brokerage fees / custom clearance charges which may be imposed by the carrier. These charges must be borne by the recipient; we have no control over these charges and cannot predict what they may be. In the event a shipment is refused and returned, any taxes, duties, custom fees, brokerage fees or shipping charges incurred from this return, will be the responsibility of the customer.

Tethered Photography

X锁定盒仅适合iPad。我们还提供了AeroTab通用平板电脑安装系列,这提供了几乎所有平板电脑的能力将平板电脑安装到任何平板电脑,轻型支架,手臂,夹子或夹具,所以您可以在任何地方安装平板电脑。请查看我们的一世软垫& Tablet Mounts页面查看差异并确定哪些是您的最佳解决方案。
案例空气是一种快速,可靠,亲级的无线系列解决方案,它将是IPAD,iPhone,iPod Touch,Mac,PC或Android的最佳方式。
TetherBoost Core Controller is designed to boost and regulate power from a DSLR camera or digital back systems eliminating USB 3.0 connectivity issues. TetherBoost provides consistent power to maintain a stable, reliable connection when a camera is connected to a computer via USB cables. There are many reasons why TetherBoost helps solve USB connectivity issues. Read this helpful article to understand more:为什么我的连接失败了
我们维护了一个系列软件的数据库。看看我们的软件搜索器
请在我们的相机中查找相机电缆搜索器。If you can not find your camera in there, please email us at customersupport@www.hot1037.com.
看看我们的tethering 101 serieson TetherTalk.com

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